Return Policy

Cancellation , Returning & Refunds

HOW TO CANCEL AN ORDER?

If you want to cancel your order (for whatever reason) please just send us an email containing your order number and reason for canceling on support@phonesdeals.co.uk . After we processed your request we will send you an e-mail confirming order cancellation.
You can only cancel the order if the item hasn’t been shipped. If it’s already on its way, you can find out more on next section – How to return the device.

HOW TO RETURN THE DEVICE:

The consumer has the right to return the product within 14 days of receiving the order. In case of returns, the customer is responsible for returning the product to us in its original condition and for
postal costs or other costs incurred when returning the product.
Mobile-Tech complete solutions ltd. reserves the right to make refunds 30 days after receiving the package.
If you want to return the device you should first inform us on our email: support@phonesdeals.co.uk
In one working day you will receive instructions for returning.
Our Warehouse Return address:
52 Rugby Street M8 9SN Manchester, United Kingdom.
Shipping costs for returns are paid by the customer.

REFUNDS:

If the ordered product is returned in identical (undamaged condition) Mobile-Tech Complete Solutions Ltd. will refund a full amount of the purchase price to the customer by Credit Card or Bank

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